Photos FAQ'S

As soon as you start editing the video invitation you can upload the images in the required slide mentioned as “upload image”. Click on the “upload image” tab and upload your images.
Required image formats are jpeg and png.
Do check your image format if it meets the requirement. Do check the internet browser settings you are using. Suggested browsers - Google Chrome, Mozilla Firefox, Opera. Internet Explorer is not compatible.
If images are not cropped properly, please contact our support team for help. It depends on the image resolution and size, but we are here 24 X 7 to support any image related cropping issues.
The preview will be of low quality. We intentionally made the preview in low quality to reduce the video render time. once you pay then you can download in HD quality. The preview quality also depends on the image quality you have uploaded.
No, you cannot replace the images in the final HD video invitation.
Yes, you can rotate the image while you are uploading it.
Yes, adding extra images is possible but you need to opt for customization where we will do it for you on your selected template. Chat with our expert for more information.